gr99 Terms and Conditions

1. General Terms & Conditions

These Terms & Conditions constitute a legal agreement between gr99 (gr99.onl) and its users. By accessing, registering on, or using any service on the gr99 platform, you are deemed to have accepted these terms.

Gr99 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes automatic acceptance of the updated terms. We recommend reviewing this page regularly.

All gr99 services are intended for personal and recreational use only. Commercial or fraudulent use is strictly prohibited.

• gr99 is an internationally licensed online gaming platform.
• This service is provided for personal entertainment purposes.
• gr99 provides full support in Bengali for users in Bangladesh.
• All content on this platform is the intellectual property of gr99.

2. Account Register

Providing complete and accurate information is mandatory when registering on gr99. Accounts created with false information may be terminated and any deposited funds may be forfeited.

Only one account per person is permitted. Creating multiple accounts is a direct violation of the gr99 Terms & Conditions and, if detected, all associated accounts will be closed.

• Full name, active mobile number, and correct date of birth are required.
• Only one account may be created per mobile number.
• Keeping your account password secure is your own responsibility.
• Allowing third parties to use your account is prohibited.
• Opening an account in someone else's name is strictly prohibited.
• Use of fake or altered identity documents is prohibited.

3. Age Restrictions

All gr99 services are exclusively for individuals aged 18 and above. Use of this platform by minors is strictly prohibited.

Gr99 may request a national ID or other government-issued document for age verification at the time of registration or at any point thereafter. Account activity may be restricted until verification is complete.

4. Deposit

Deposits on gr99 can currently be made via bKash, Nagad, and Rocket. Deposits are generally credited to your account within 5 to 15 minutes.

Always use the correct amount and reference number when making a deposit. gr99 will not be held responsible for failed deposits due to incorrect information. Contact support within 30 minutes if you encounter any issues.

• Minimum deposit: BDT 200 (two hundred taka).
• Maximum daily deposit: as determined by gr99.
• Deposits cannot be reversed once completed.
• Deposits from third-party mobile numbers are not accepted.
• Depositing funds from illegal sources is strictly prohibited.

5. Withdrawals

Winnings from gr99 will be sent to the mobile number registered on your account. Withdrawal requests are typically processed within 30 minutes to 2 hours.

Additional identity verification may be required for large withdrawal amounts. This is done solely for your security. Please cooperate with the verification process.

• Minimum withdrawal: BDT 500 (five hundred taka).
• Withdrawals will only be sent to your registered mobile number.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals are not permitted until the balance reaches zero.
• Withdrawals may be put on hold if suspicious activity is detected.

6. Bonuses & Offers

Gr99 offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with its own terms and conditions, which should be read carefully before claiming.

To receive the welcome bonus, you must meet a specified wagering requirement after your first deposit. This is typically 10 to 30 times the bonus amount. The exact conditions will be stated on each offer's page.

• Each bonus can only be claimed once.
• Bonuses have a fixed expiry date — any unused bonus will be forfeited once it expires.
• Multiple bonuses cannot be used simultaneously unless specifically permitted.
• To qualify for a referral bonus, the referred friend must make an actual deposit.
• Any attempt to withdraw funds by exploiting the bonus system will result in account termination.
• Using the same bonus across multiple accounts is prohibited.

7. Gaming Rules

All games on gr99 are powered by a certified Random Number Generator (RNG), ensuring completely fair and unbiased outcomes. No game result is pre-determined or manipulated.

In Sports Betting, event outcomes are determined by the relevant governing authority. In the event of any dispute over a bet, gr99's decision shall be considered final.

• Bets cannot be changed or cancelled once placed.
• If a game is cancelled due to a technical issue, the wagered amount will be refunded.
• The rules for each game are detailed on that game's page.
• Exploiting any software or system vulnerability is strictly prohibited.
• Use of automated bots or scripts is prohibited.

8. Prohibited Activities

Certain activities are strictly prohibited under the gr99 Terms & Conditions. Any violation will result in permanent account closure.

• Money laundering or transactions involving illegal funds.
• Creating multiple accounts.
• Hacking, phishing, or any other fraudulent activity.
• Bonus system abuse.
• Harassing or threatening other users.
• Spreading false information about the gr99 brand or its services.
• Selling or transferring your account to a third party.

9. Privacy

Gr99 stores all user personal data with the highest level of security. We use 256-bit SSL encryption to protect your information. Your data is never sold or shared with third parties.

However, information may be disclosed in response to a valid request from law enforcement authorities or a court order. For more details, please visit our Privacy Policy Visit the page.

• User data is stored securely.
• Transaction data is encrypted.
• Cookies are used to enhance the user experience.

10. Responsible Gaming

Gr99 is firmly committed to responsible gaming. Gaming is meant for entertainment — not as a solution to financial problems. If you feel that gaming is having a negative impact on your life, please contact our Responsible Gaming Visit the page.

• Daily, weekly, or monthly deposit limits can be set.
• Self-exclusion for a specified period is available.
• Our support team is available to assist you at any time.
• Parental controls are available to prevent access by minors.

11. Account Closure

You may request to close your gr99 account at any time. Contact our support team and your account will be deactivated within 24 hours. Please withdraw any remaining balance before closing your account.

Gr99 reserves the right to suspend any account without prior notice in cases of rule violations, fraud, money laundering, or suspicious activity.

• To voluntarily close your account, please contact support.
• Any valid balance can be withdrawn before account closure.
• If an account is closed due to a rule violation, the balance may be forfeited.
• Legal action may be taken in cases of fraud.

12. Right to Amend

Gr99 reserves the right to amend these Terms & Conditions, in part or in full, at any time. For significant changes, users will be notified via their registered mobile number or through platform notifications.

Continued use of gr99 after any changes constitutes acceptance of the updated terms. Please visit this page regularly to stay informed.