Betting is entertainment, not a habit. gr99 believes that when every player games with awareness, it becomes a truly enjoyable experience. We're committed to supporting you on the path to safe and responsible gaming.
gr99's commitment: We don't just offer games — we care about your well-being too. Your family, health, and financial security matter far more to us than any game.
Gr99 offers these features to keep your gaming experience safe
Set your own daily, weekly, or monthly deposit limits. gr99 ensures you never spend beyond your budget.
Decide in advance how long you want to play. Once your session time is up, gr99 will automatically remind you to take a break.
If you need a short break from gaming, you can set a cooling-off period ranging from 24 hours to 30 days.
If you feel your gaming is getting out of control, you can request a temporary or permanent account suspension at any time.
Gaming will automatically stop once you've lost a set amount. Protect yourself from significant financial losses.
Gr99's support team is always ready to help with any responsible gaming questions or concerns. Get instant assistance via Live Chat.
When enjoyed responsibly, online betting and gaming can be a great source of entertainment. But losing control can have a serious impact on your family, finances, and mental health. gr99 is committed to helping its users game responsibly at all times.
Online gaming is growing in popularity across Bangladesh and has become a common way to spend leisure time. But like any form of entertainment, gaming comes with boundaries that need to be respected. Building a culture of responsible gaming at gr99 is one of our highest priorities.
We believe responsible gaming isn't just about self-control — it's about building a healthy mindset. Every bet is a form of entertainment, not a way to change your life. Keeping that perspective is what makes gaming enjoyable in the long run.
Key rule: Only bet money you can afford to lose without it affecting your daily life. Never use money set aside for bills, rent, or your children's education.
Using gr99's responsible gaming features is completely free and straightforward. You can set any limit in just a few seconds from your account settings. These features aren't a sign of weakness — they're a sign of smart decision-making.
Remember, there are no guarantees in winning. Gaming is a game of chance. Chasing losses by placing more bets in hopes of winning tomorrow is never a wise move. Responsible gaming means knowing when to stop.
Placing repeated bets trying to recover lost money
You've been lying to family about your gaming
Using money set aside for bills or essential expenses to place bets
You want to stop gaming but find you can't
You feel restless or irritable when you're not gaming
Gaming is affecting your work, studies, or relationships
Contact gr99 Live Support for help — we're here to assist, not to judge.
Activate these features and game with complete peace of mind
| Feature Name | Description | Time Limit | Status |
|---|---|---|---|
| Deposit Limit | Daily/Weekly/Monthly deposit control | 24 hours, 7 days, or 30 days | Active |
| Loss Limit | Stop gaming after a set loss | Daily or weekly | Active |
| Session Limit | Set a daily limit on how long you play | 1–24 Hours | Active |
| Cooling-Off | Take a Break | 1–30 Days | Active |
| Self-Exclusion | Suspend your account for an extended period | 6 months – 5 years | Active |
| Pause promotions | Turn off bonus and offer notifications | Anytime | Active |
Ask yourself the questions below. If you answer yes to most of them, please reach out to gr99 support.
Do you ever regret the time or money you've spent on gaming?
Have you set a time limit for playing, but find yourself regularly going over it?
Have family or friends expressed concern about your gaming habits?
Are you finding it hard to step away from gaming, or feeling anxious when you're not playing?
Have you ever borrowed money or dipped into savings to place a bet?
Activating self-exclusion on gr99 is simple. Just follow the steps below:
Log in to your personal account on gr99.
Go to the "Responsible Gaming" section from the profile menu.
Deposit limits, cooling-off, or self-exclusion — choose whatever works for you.
Choose how long you'd like to keep the feature active.
Once confirmed, the request will take effect immediately.
Register on gr99 and enjoy all the responsible gaming features. Set your own limits and bet in a safe, controlled environment.